8×8 is a provider of secure and reliable cloud-based unified communications and virtual contact center solutions.
Out-of-the-box cloud solutions that replace traditional on-premise PBX hardware and software-based systems with a flexible and scalable Software as a Service (Saa S) alternatives.
They violate the contract and then charge me for it!!! Unable to reach customer service and on hold 35-50 minutes 5 times over the course of 2 days. The price, the package, the superior customer service claim, the Christian values of the company all sounded good, so I made an appointment for Mr. I wanted to give Spectrum a chance to give me a deal I could live with. He had already written up the sales contract before I agreed to the service, but Mr.
There is no communication with customers what the issue is... I accessed WOW online while looking to change from Spectrum (who DOUBLED my bill when they took over from Time Warner! ** wrote a new contract with the month-to-month pricing.
Please file a complaint with the FCC and possible complaint with Attorney General. He continued to tell me about all the great service I was getting, including a premium channel, a 0 gift card, and again, the superior customer service.
We reviewed the contract THOROUGHLY and I verified every price written to make sure I understood what I was purchasing.
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Wow informed me that they could not provide service at my new address. And who doesn't believe a nice elderly gentleman espousing Christian values and choosing to work for WOW after retiring because they had the same core values as he did?
They refused me service contracted and is now trying to charge me the early termination fee. He ran through his sales pitch and I told him I wanted to think about it. I explained that I wanted a month-to-month contract because I would be moving out of state later this year.