Trying to play a DVD on a Windows 8.1 computer with a USB DVD drive does not work (Windows Problem). A windows store search yields Cyberlink Power Media Player. If you want a DVD player for your new Windows 10 computer now that Windows Media Player doesn't support DVD playback, do NOT buy this. Over all a miserable way to spend and hour and waste with the wife and kids waiting for the show. If you encounter long waiting times at support, sorry - you may post me your Case ID, I will try to check the case with the CS team (but will not say that this will speed up the process) thanks for your understanding Michael Hi, please check the must have read thread: contact the customer support team about your issues and provide the needed information.thanks Michael Thanks Michael but info for the others the patches and reg cleaner don't fix this so don't waist your time.Hi All, As the topic might give away, when trying to play any blu-ray I get the message "You must update Cyberlink Power DVD to continue the playback of this content".Naturally I click yes and get the message "Player application update Update Complete." but when trying to play the disc again the same message appears and I am going around in circles.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product. INSTRUCIONSGH22LS50 Version TL03 Firmware Update To update the firmware of the GH22LS50 please refer to the following instructions: Note: Not following the subsequent update instructions explicitly will result in permanent damage to your drive, for which LG will not be responsible. This download includes this “Read me(ew)” text file, as well as the GH22LS50_TL03.Hi, I am using powerdvd 10.2904.52 version type BD - OEM 6ch 6ch upon trying to play a blue ray it pops up saying it needs to update, the update fails three quarters of the way through saying no internet connection.The patch file downloaded is Cyber Link.v3809_OEM_DKA_U_DVD120206-03 SR=DVD110127-04&Product No=DVD00036&Auto Build ID=00020418 I hope you can help. Support Windows 7TL03- improve readability (CD/DVD Media)-.This firmware update is for drives with original firmware versions below TL03The drives must be original LG branded drives with the DVD Writer model number GH22LS50(no OEM units). EXE program, which will auto-update your drive's firmware.3. Customer support is practically nonexistent with these guys and I am not willing to buy to talk with them. When i contacted cyberlink i was told i had to contact lenovo as the software was bundled with it, but lenovo say that its cyberlink i need to speak to a it's their update that doesn't work - HELP!!!!